Two numbers, both answered
An engineer reads what arrives during EET business hours, usually the same day. Nobody screens the calls.
- United States
- +1 302 339 1810
- Latvia
- +371 282 18611
- info@magentohub.com
Mon–Fri, 09:00–18:00 EET (UTC+2). Answers usually the same business day.
The two offices
HUB LLC
16192 Coastal Hwy, Lewes, DE 19958, United States. A registered office, not a workshop: the work is done in Riga.
Udens iela 12-38
Riga, LV-1007, Latvia. Where the engineering sits. English, Latvian, Russian.
Who answers
Both numbers ring a phone someone is holding, not a queue.
Andris Stinka
Owner, Client Communication
Maksims Ivanovs
CTO, Senior Magento Engineer
The shape we work from
If the question is about a store that is hurting, the fastest way in is what is already known about it: the findings, the failing cron output, the Lighthouse numbers.
Findings memo · 3,400 SKUs on Hyvä
58 of 100 · 4 critical, 3 shown
- F-01Magento security patches missing (latest 2.4.5-p3)Critical4h
- F-02Mobile checkout LCP 5.1s, Apple Pay and coupon flow blockedCritical16h
- F-04robots.txt blocks GPTBot, ClaudeBot, PerplexityBot unintentionallyCritical1h
The same sheet arrives whatever the question was: the state of the store, ranked, with hours beside each finding.